Cash Management in the Pacific Franc Zone
IEOM is responsible for issuing banknotes and coins denominated in CFP francs in New Caledonia, French Polynesia and Wallis and Futuna. The Institute ensures that cash in circulation throughout its area of operation is well maintained and of a high quality.
Cash operations at IEOM counters
IEOM carries out cash operations with credit institutions that hold accounts with it, as well as with their service providers, such as cash-in-transit companies, at its counters.
The attached document outlines the rules and procedures governing these operations.
Recycling of banknotes and coins by private operators recirculation of banknotes
Recirculation of banknotes
Credit institutions, payment institutions, electronic money institutions and service providers acting on their behalf may carry out banknote recycling operations provided they comply with the specific conditions set by the IEOM Supervisory Board and detailed in dedicated agreements.
As the competent authority for the issuance and protection of the integrity of CFP francs, the IEOM has published regulatory texts regarding the recirculation of CFP franc banknotes. These rules are applied through agreements signed between private operators and the IEOM.
- Extract from the French Monetary and Financial Code
- Decree No. 2014-584 of 4 June 2014 applies various monetary and electronic money provisions in New Caledonia, French Polynesia and the Wallis and Futuna Islands.
- Decision of the IEOM Supervisory Board dated 18 December 2015.
Standard Agreements
– Model Agreement for the Distribution of Banknotes, via Self-Service ATMs Not Directly Supplied by the IEOM
– Model agreement for the processing of CFP franc banknotes by credit institutions, payment institutions and electronic money institutions for delivery to the public via self-service ATMs
– Model agreement for the processing of CFP franc banknotes by service providers acting on behalf of credit institutions, payment institutions or electronic money institutions for delivery to the public via self-service ATMs.
Data reporting to IEOM
By credit institutions, payment institutions, or electronic money institutions
Nombre d’automates exploités par l’établissement déclarant
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Nombre d’automates exploités par l’établissement déclarant
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Service providers
Nombre d’automates exploités par l’établissement déclarant
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Recirculation of Banknotes
The processing of CFP franc coins requires the signing of agreements with IEOM
These agreements relate to the processing of coins that may be returned to IEOM :
- Agreement for operators who do not carry out automatic processing themselves.
- Agreement for automatic processing
- Agreement for automatic processing submitted by non-professional entities.
Private operators involved in coin processing operations must submit periodic data to IEOM. Monthly statistical reporting
La déclaration mensuelle des statistiques (chaque mois) :
Annual reference data reporting (end of year) :
Business continuity and emergency preparedness (robustesse de place)
Procedure in case of exceptional events
In exceptional circumstances as defined by regulation, professionals in overseas departments may benefit from a specific procedure for the recirculation of euro banknotes.
These operations must always be carried out by trained personnel and require prior authorisation from IEOM.
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For more information, please email us :
– Robustesse@ieom.nc
– Robustesse@ieom.pf
– Robustesse@ieom.wf
IEOM offers free training sessions for professionals in the cash handling sector, including banknote handlers and trainers. The training courses focus on authenticating CFP franc banknotes and the criteria for manual quality sorting.
Professional training
The sessions are mandatory for staff performing manual operations at counters and in exceptional circumstances.
As IEDOM is not a certified training organisation, it cannot issue official diplomas or certifications. However, it can provide a certificate of attendance for the training session.
For more information, please email us :
– Robustesse@ieom.nc
– Robustesse@ieom.pf
– Robustesse@ieom.wf
